Online identity check

About the online identity check

You'll be asked to complete an online identity check when applying for:

• an engineered stone licence
• a dangerous goods driver licence
• a high risk work licence

To do this, you'll need:

• a myWorkSafe account
• a smartphone or similar device
• proof of identity documents

We use Service Victoria to review your documents and confirm your identity.

Identity checks take about 20 minutes and are valid for 10 years if you opt for Service Victoria to hold your electronic identity credentials. Your credentials can be reused for other WorkSafe licence and permit applications, as well as other services available from Service Victoria.

Identification documents

Engineered stone licence

If you are applying for an engineered stone licence, you will need to provide 2 of the following identity documents:

• Australian passport – current or expired less than 3 years ago
• Australian birth certificate
• Australian citizenship certificate
• ImmiCard
• a current foreign passport with a valid Australian visa
• Australian driver licence or learner permit
• Medicare card

There must not be any difference in your name as it appears on both documents.

High risk work licence and dangerous goods driver licence

If you are applying for a high risk work licence or a dangerous goods driver licence, you need to provide 2 identity documents, including at least one document containing a suitable photo. You will need to provide:

• Australian passport – current or expired less than 3 years ago
• Australian birth certificate
• Australian citizenship certificate
• ImmiCard or
• a current foreign passport with a valid Australian visa

You must also provide:

• Australian driver licence or learner permit
• Medicare card or
• an Australian passport – current or expired less than 3 years ago (if you have not already provided it)

If there is a difference in your name as it appears on both documents, you will need to provide a change of name certificate or a marriage certificate. The certificate must be issued by a State or Territory registry of Births, Deaths and Marriages.

You will also need to complete a live ID check, matching the image on your identity document to a live image or video of you.

Completing a Service Victoria identity check

Before you begin, log in to your myWorkSafe account and start a licence application. Make sure you have:

• your documents ready – at least one must include your photo
• a smartphone or similar device that is compatible with the Service Victoria app/software

To complete a Service Victoria identity check, you need to:

1. show original documents
2. use your device to photograph your documents and complete a live ID check

You may also be asked to take a passport style photo.

For best results, use a white background when photographing your documents and make sure images are in focus.

Application progress

You can check the status of your application in your myWorkSafe account. If there are any issues with your application, we will contact you. Licence applications may take up to 45 days to process. If you want more information on the progress of your application, contact WorkSafe’s Licensing Branch.