Manual handling solutions in poultry processing

Guidance for employers on how to eliminate or reduce musculoskeletal disorder (MSD) risks in the poultry processing industry. The Victorian poultry industry processes more than 400,000 birds daily, producing products including chicken, duck, turkey, squab and guinea fowl.

Control the risk of musculoskeletal disorders

Musculoskeletal disorders

Musculoskeletal disorders (MSDs) means an injury, illness or disease that arises in whole or in part from hazardous manual handling. MSD can happen suddenly or over time, or a combination of both. For example, body tissue weakened by increasing wear and tear may be vulnerable to sudden damage from strenuous work. MSD does not include an injury caused by crushing, entrapment or cutting resulting primarily from the mechanical operation of plant.

MSDs include conditions with discomfort or pain in muscles, joints, tendons and other soft tissues, with or without visible symptoms. Past names for some of these conditions include occupational overuse syndrome or repetitive strain injuries.

MSDs in poultry processing are usually associated with manual work involving highly repetitive movements, sustained awkward postures or forceful movements.

Employers must, so far as is reasonably practicable:

  • identify any hazardous manual handling work that is undertaken or will be undertaken by employees and
  • eliminate any risk of MSD associated with that hazardous manual handling.

If it’s not reasonably practicable to eliminate a risk of MSD associated with hazardous manual handling, the employer must reduce the risk so far as is reasonably practicable through:

  • altering:
    • the workplace layout, or
    • the workplace environment including heat, cold and vibration, or
    • the systems of work which involve hazardous manual handling, or
  • changing the things used in the hazardous manual handling, or
  • using mechanical aids, or
  • using a combination of these risk control measures.

Use the hierarchy of control to identify and implement the highest order of control.

In many cases several control measures may need to be implemented to reduce the risk, so far as reasonably practicable.

Environmental conditions

Environmental conditions and psychosocial factors may increase the risk of MSDs associated with hazardous manual handling.

Environmental conditions may include:

  • vibration
  • heat
  • humidity
  • cold and wind
  • slippery and uneven floor surfaces
  • obstructions
  • poor lighting
  • noise.

Psychosocial factors

Psychosocial factors that may increase the risk of MSDs associated with hazardous manual handling include:

  • work demands, including workload and the pace of the work
  • low levels of control over work
  • poor levels of resourcing
  • low role clarity
  • fatigue
  • insecure work
  • poor levels of support by management, supervisors and colleagues.

Consultation

Employers must consult health and safety representatives (HSRs), if present, and employees, and trial proposed solutions to determine if they are right for your workplace or if further changes or different controls are needed. Once the controls are in place, they should be monitored to assess their suitability and effectiveness.

For consultation to be effective employers must share information in relation to the health and safety matter, give employees the chance to express their views and take those views into account before finalising any decision.

Information, training and instruction

Provide information, training and instruction in manual handling techniques used in addition to all other reasonably practicable ways to reduce risk.

When training is provided, it must be work-specific and competency-based to be effective.

Supervisors should be competent in safely undertaking manual work and be supported in this role. There should be appropriate supervision of safety as well as of production.

Information to employees must be provided in such languages as appropriate.

Control high risk activities in the workplace

High risk activities

High risk activities should not be used in the workplace. An employer who allows these activities may be in breach of OHS legislation. Examples of high-risk activities include:

  • preparing trailers for unloading live birds in crates
  • movement of trailers with forklifts and pedestrian interaction within site
  • lowering and raising trailer stabiliser.

Low risk solutions

Low risk solutions are most effective at reducing risk and should be regarded as the target for all workplaces.

Reduced risk solutions

Reduced risk solutions are less effective in reducing risk than low risk solutions. You should regularly review how you manage risk — aim to move towards using low risk solutions at your workplace.

Controlling high risk activities

  1. Identify high risk activities in your workplace.
  2. Control the risks using a low risk solution following the hierarchy of control.
  3. If it is not reasonably practicable to use a low risk solution then control the risks using reduced risk solutions.

Risk controls should be reviewed regularly as higher order controls become more practicable.

Manual handling work

Receiving live birds

There are many work-related hazards when receiving live birds. This includes unloading and loading of trailers from holding sheds requires the movement of trailers on gravel or concrete and in some cases the surface may be uneven. Other environmental issues, such as the weather, can also present additional hazards.

Manual handling hazards can include:

  • movements or force done more than twice per minute
  • very fast movements
  • slips, trips and falls.

Unloading crates from pallets and modules

Birds are transported from farms to the production facility in crates or draws which are placed on pallets or modules.

Although this is effective for transportation, unloading involves hazardous manual handling.

Employees may need to fully bend when they reach the bottom of the pallet and lift crates onto a conveyor.

The crates and draws are heavy. The weight depends on the size and number of the birds.

Hanging Live Birds

Live birds are transported before hanging in crates and draws on pallet and modules.

Retrieving the birds for hanging requires an employee to repeatedly bend and twist their back in order to remove them from the crates or draws.

The employee then hangs the bird’s feet-first in the shackles.

Backup killing

Birds are stunned before entering the automatic kill machine but an operator is still required to cut any birds that have been missed by the machine. Most workplaces have darkened this area using blue or red lighting in an effort to soothe birds.

There is usually a manual kill back up in the area as not all birds will be killed through the automatic system, largely due to bird behaviour. So knife use remains a necessity in these areas, and the typical administrative controls and PPE will still be required for the manual kill process.

Kill areas will be covered in blood. Slip, trips and fall risks will need to be managed.

Row of birds suspended on processing line

Figure 7: Birds on processing line.

Evisceration

The evisceration area generally has wet floors and can be noisy due to plant and equipment. Machine setting changes are made to suit the different bird sizes.

2 employees working in a evisceration area

Figure 10: Employees working in the evisceration area.

Ice transfer

Ice is used for chilling. It is transferred into spin chillers to keep the water temperature down for keeping product temperatures below 4 degrees.

Re-hanging

After birds exit the spin chiller they are re-hung on to the weigh line. The product is then inspected for grading and distributed throughout the packing areas to product specifications.

Employee adjusting re-hung birds

Figure 14: Re-hung birds.

Bagging whole birds

Whole birds are visually inspected and graded by operators for quality assurance. These birds are then packaged into bags, clipped closed and placed into boxes.

Cutting up portions

Birds are cut into pieces to produce a variety of products. These are packed as tray and bulk products such as breasts, wings, drumsticks and thighs. Birds are also cut into pieces to help with the de-boning process.

Employees working with a conveyer that diverts chicken portions

Figure 21: Chicken portions.

Breast fillet de-boning

This work is completed in a number of ways including using static cones, with moving cone lines, and on moving shackle lines. Some companies de-bone barrels directly onto tables without cones.

When skinless breast fillets are required, the barrel skin is removed before the fillet is boned.

Employees working with a moving cone line to fillet chicken breasts

Figure 25: Breast fillet de-boning using a moving cone line.

Legal duties

Under the Occupational Health and Safety Act 2004 (OHS Act) , employers must, so far as is reasonably practicable, provide and maintain a working environment that is safe and without risks to the health of employees. This duty is extended to independent contractors and labour hire arrangements in many circumstances. The duty requires employers to eliminate the risk so far as is reasonably practicable, and if that is not reasonably practicable, then to reduce the risk so far as is reasonably practicable.

The duties of employers include providing the necessary information, instruction, training or supervision to enable employees to do their work in a way that is safe and without risks to health.

Employers must, so far as is reasonably practicable, consult with employees and also with health and safety representatives when identifying hazards and risks and implementing controls to eliminate or, where elimination is not reasonably practicable, to reduce risks in accordance with the OHS Act and Occupational Health and Safety Regulations 2017 (OHS Regulations).

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