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After transitioning off the workers compensation scheme, you may need some help.
There’s a range of free services in your community to support you with:
- finances
- accommodation
- healthcare
- transport concessions.
The following is a list of available resources. Their contact details are listed at the end of this page.
General services
Ask Izzy
Use Ask Izzy to search 450,000 support services and find one near you.
- housing
- food
- money help
- healthcare
- counselling
- legal advice
- help with job searching and training.
If you’re on the Telstra network, Ask Izzy is free.
Health services
The following providers can help you access free or low-cost health services.
Healthdirect
A free, 24-hour health advice and information service.
Dental Health Services Victoria
The Royal Dental Hospital of Melbourne and other community dental clinics offer low-cost general dental examinations and care.
You need a health care or pensioner concession card to access these services. However, you may be able to access them in certain circumstances, such as financial hardship.
Accommodation
The following providers can help with housing and crisis accommodation.
Department of Families, Fairness and Housing (DFFH)
If you need information about housing or crisis accommodation, the DFFH can help.
Travel
The following providers can help with transport concessions.
Public Transport Victoria
If you’re aged 60 years and over, you can access concession tickets for travel. You may also be eligible for free annual travel vouchers.
Safe Transport Victoria
The multi-purpose taxi program offers subsidised fares for people with severe and permanent disabilities. You can get up to 50 % off the total fare, up to $60.
You must meet certain criteria to apply.
Transport Victoria
You can apply for an accessible parking permit if you have a significant disability, injury or are legally blind.
You have to complete the first part of the online application. Your medical practitioner then has to complete the assessment part to submit the application.
Services Australia
A payment to help with travel costs for work, study or looking for work if you have a disability, illness or injury.
Provider contact details
- Health services
Dental Health Services Victoria
Emergency and general dental care for eligible Victorians
Website: dhsv.org.au
Phone: 03 9341 1000Healthdirect
24-hour health advice and information.
Website: healthdirect.gov.au/
- Accommodation
Department of Families, Fairness and Housing (DFFH)
Information and help with housing and emergency accommodation.
Website: housing.vic.gov.au
Phone: 1300 650 172 - Transport
Public Transport Victoria
Travel benefits such as 50% off and free annual vouchers for seniors.
Website: ptv.vic.gov.au/tickets/myki/concessions-and-free-travel/seniors/
Safe Transport Victoria
Subsidised taxi fares through the multi purpose taxi program.
Website: safetransport.vic.gov.au/on-the-road/multi-purpose-taxi-program/
Services Australia
A payment to help with travel costs for work, study or looking for work if you have a disability, illness or injury.
Website: servicesaustralia.gov.au/mobility-allowance
Transport Victoria
Accessible parking permits if you have a significant disability, injury or are legally blind.
Website: transport.vic.gov.au/road-rules-and-safety/permits/accessible-parking-permits
Phone: 1300 965 677
For more information
WorkSafe Advisory
WorkSafe's advisory service is available between 7:30am and 6:30pm Monday to Friday. If you need more support, you can also contact WorkSafe using the Translating and Interpreting Service (TIS National) or the National Relay Service.
